Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the ABC Companion Co. Ltd. website, platforms, and any services related to B.E.N – Behavioural Enhanced Navigator (“B.E.N”, “devices”, “services”).

By accessing or using our website, creating an account, or participating in any B.E.N pilot or service, you agree to be bound by these Terms.

2. Who We Are

ABC Companion Co. Ltd. (“ABC”, “we”, “us”, “our”) is a company registered in England and Wales, Company Number 16684359, developing behavioural companion devices under the brand B.E.N – Behavioural Enhanced Navigator.

Our registered office is at: Bartle House, 9 Oxford Court, Manchester, M2 3WQ, United Kingdom.

3. Eligibility

You must be at least 18 years old, or have the consent and supervision of a parent/guardian, to use our services or participate in any pilots. By using our services, you confirm you have the legal capacity to enter into these Terms.

4. Accounts and Security

Some current or future features may require creating an account. You agree to:

Provide accurate and up-to-date information.
Keep your login credentials confidential.
Notify us promptly if you suspect unauthorised access to your account.

You are responsible for all activity that occurs under your account, unless you have notified us of compromise.

5. Acceptable Use

You agree not to use our site, services, or any B.E.N device to:

Engage in unlawful, abusive, fraudulent, or harmful behaviour.
Probe, scan, or test the vulnerability of our systems without permission.
Interfere with or disrupt the operation of the site, services, or other users’ experience.
Reverse engineer, decompile, or attempt to extract source code where not permitted by law.
Misuse B.E.N outputs to manipulate, harass, or exploit others.

6. Behavioural Companions, Not Clinicians

B.E.N devices and related software are designed as behavioural companions and stabilising tools. They are not medical devices, and they do not provide professional mental health, medical, legal, or crisis services.

Nothing presented by B.E.N should be interpreted as:

A diagnosis.
A treatment plan.
A substitute for professional advice from a qualified clinician or emergency service.

If you feel at risk, in crisis, or unable to cope, you should contact emergency services, a medical professional, or a trusted human support network immediately. B.E.N is intended as a companion — a stabilising guide — not a replacement for human care.

7. Pilot Programmes and Experimental Features

Certain features, prototypes, or devices may be offered as part of closed pilots, trials, or beta testing. By participating in any pilot or experimental programme, you acknowledge that:

Services may be incomplete, occasionally unstable, or subject to change without notice.
We may monitor and log interactions in a privacy-respecting way to improve system stability and safety.
We may modify, suspend, or end pilot access at any time.

Any formal pilot will be accompanied by additional participant information and consent documentation.

8. Intellectual Property

All content on this site, including but not limited to the ABC and B.E.N names, logos, designs, schematics, copy, and graphics, are protected by intellectual property laws.

“Advanced Behavioural Companions” and “B.E.N – Behavioural Enhanced Navigator” are trademarks of ABC Companion Co. Ltd. You may not use our branding, marks, or content in a way that implies endorsement, affiliation, or misrepresents our relationship without written permission.

9. Third-Party Services and Links

Our website or services may link to third-party sites or integrate third-party services (e.g., cloud providers, analytics, communication tools). We are not responsible for the content, policies, or practices of those third parties.

You should review the privacy policies and terms of any third-party services you interact with via our platform.

10. Availability and Changes

We aim to keep our website and services available and functioning reliably, but we do not guarantee uninterrupted access. We may suspend, modify, or discontinue any part of the services for maintenance, security, or operational reasons.

We may also update these Terms from time to time. When we do, we will change the “Last updated” date below and may provide additional notice where appropriate. Continued use of the services constitutes acceptance of the updated Terms.

Last updated: 26 Oct 2026

11. Limitation of Liability

To the fullest extent permitted by law, ABC Companion Co. Ltd. will not be liable for:

Indirect, incidental, special, or consequential damages.
Loss of data, emotional distress, or business interruption arising from use of (or inability to use) our services.
Decisions you make based on B.E.N outputs, website content, or prototype behaviour.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, such as liability for death or personal injury caused by negligence or fraud.

12. Indemnity

You agree to indemnify and hold harmless ABC Companion Co. Ltd. from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your misuse of the services, breach of these Terms, or violation of any law or third-party rights.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms or your use of the services will be subject to the exclusive jurisdiction of the courts of England and Wales.